FAQ

An adapter changes the plug shape, not the electrical current. Your Airwrap still receives 220–240V instead of the 120V it's built for, that's a fire and burnout risk, and it voids Dyson's warranty regardless of the adapter used. We some time include one with portions of our inventory that has UK type g plug so it can be used in all of Europe.

No, Dyson has not released a dual-voltage Airwrap. The US version is built exclusively for 120V current, which is why we rent the EU-voltage version instead of relying on adapters or converters.

Any destination running 220–240V, that's all of continental Europe plus the UK, and beyond Europe it also covers destinations like Australia, the UAE, and South Africa if your travels take you further.

No, for the same reason in reverse. Don't test or use the unit on a US 120V outlet at any point, including before you leave. Save the first plug-in for your destination.

As soon as your trip dates are set, especially for peak summer travel (May–September) when availability tightens first. We guarantee arrival 1–2 days before departure regardless of when you book, but earlier booking protects your exact dates.

4 days. Pricing is calculated per day, so longer trips cost less per day. Rentals over 7 days save 28.6%, and rentals over 30 days save 50%.

Delivery Date is the day your Airwrap arrives at your door, not your departure date. Return Date is the day you drop it back in the mail using the prepaid label — not the day your trip ends. We build in transit time on both sides so neither one eats into your actual travel days.

Email us as soon as you know, we'll shift your rental window at no charge if the calendar allows. The earlier you tell us, the more flexibility we have.

Every rental includes the Fast Dryer plus 2 styling attachment of your choice, selected on the product page.

Pick from five options at checkout — Lg Round Volumizing Brush, 1.6" Long Barrel, Conical Barrel, Soft Smoothing Brush, or Flyaway Smoother. See our attachment guide → for what each one does best.

Yes — additional attachments beyond your included one can be added at checkout for an extra fee.

Email us before your ship date and we'll swap it if inventory allows.

No. You pay the rental price, and that's the number that leaves your account, nothing is held on your card. If you don't return the airwrap we will convert $0 "Equipment Return Hold" to the replacement fee as per the rental agreement.

Add the optional damage waiver at checkout and covered accidents cost you nothing further. Without it, our rental agreement covers repair at published, transparent rates.

The waiver is a small flat fee added at checkout and covers accidental damage during normal use. It doesn't cover loss or theft.

Contact us immediately. Loss and theft are handled under the rental agreement's replacement-cost terms, separate from the damage waiver, file a police report where required by your destination, as this may be needed for the claim.

A prepaid label is already inside the box you receive. Repack the unit the same way it arrived and drop it at any carrier location within a few days of returning home.

Contact us as soon as you know you'll be late, the next customer's ship-by date may depend on your return, so early notice helps us adjust. Late fees may apply; reach out and we'll work with you.

A fitted case sized for carry-on or checked luggage, inside a protective outer box. Keep the case for your trip and the outer box for your return.

Contact us immediately with photos, we'll ship a replacement or resolve it before your trip, and you won't be charged for a unit that didn't function.

Every unit is sanitized, inspected, and function-tested before it ships to you. Want to know more about our process? Find out here.

We check cord condition, plug integrity, motor function, and overall cosmetic condition before every shipment. Units that don't pass aren't sent out. Want to know more about our process? Find out here.

All major credit cards, plus Shop Pay, Apple Pay, Google Pay, and PayPal.

At the time of booking, for the rental fee and any add-ons (attachments, damage waiver). Since there's no deposit, that's the only charge unless documented damage occurs.

Contact us as soon as possible, cancellation terms depend on how close you are to your ship date, outlined in the rental agreement.